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Remembering Today

The Pentagon Memorial captures that moment in time at 9:37 a.m. when 184 lives became intertwined for eternity.  Each victim’s age and location at the time of the attack have been permanently inscribed into the Memorial by the unique placement and direction of each of the 184 Memorial Units.

The following message is from my daughter, sharing her experience while working at the Pentagon. I asked her for permission to post this today. In honor of Angela Houtz, a civilian that lost her life on 9/11.


Good morning everyone,

Just wanted to share something with you in honor of today.

I remember when I worked at the Pentagon we had above each of our desks a plaque memorializing one of the victims of 9/11. Many of the plaques were in honor of sailors that worked for CNO-IP (Chief of Naval Operations – Intelligence Plot), but among them was a civilian named Angela Houtz, who was a senior analyst sent to our command by the Office of Naval Intelligence. Her posting at the Pentagon was coming to an end (ONI would swap out analysts periodically) and so she had been preparing some words to share with the group in her farewell to the command.

When searching through the debris after the attack, a piece of notebook paper was found on her desk. To this day, that piece of paper hangs in a frame next to her plaque and reads:


Things I learned at CNO-IP:

  1. Always give 100%
  2. Listen.
  3. Care about each other as individuals. Be loyal.
  4. Do not tolerate sloppy, lazy or incomplete work.
  5. Support your boss. Think ahead.
  6. Remember your actions reflect on your office as a whole.
  7. Always strive to be of service. Reject an “it’s not my lane in the road” attitude.
  8. Work hard, play hard.
  9. Laugh.
  10. Be quick to praise.
  11. Be honest.

I just wanted to share this with you in remembrance of this day and also to keep with you every day.

Thank you!

Very respectfully,

Ashley Jones


The National 9/11 Pentagon Memorial

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